Since re-opening in June the team at Portway Dental have worked tirelessly to offer support and advice to our patients. Initially our priority was to carry out emergency dental care for those who had suffered with pain during lockdown. Thankfully, we have now reached phase 2 of resuming dental care.
We have been contacting patients throughout the three month lockdown period who missed their appointments and we are glad to say we are able to re-book routine dental appointments such as check ups and hygiene appointments. The team are working hard to get through the long list of patients but this is taking us some time, so if you wish to make an appointment, please contact us either by email firstname.lastname@example.org or by phone 01373 454515.
Please only attend the surgery if you have a pre-arranged appointment with us.
If you do have an appointment, you will notice a few changes at the Practice which have been implemented in order to comply with new health and safety protocols. These include increased levels of infection control, extra Personal Protective Equipment (“PPE”) and longer appointment times. We are restricted on some procedures and pieces of dental equipment, particularly those that create aerosols, but if you have any questions, please don’t hesitate to ask a member of the team.
When you do attend the Practice please do so alone, unless you require a carer, interpreter or you are a minor (under 18 years of age), in which case you will need to have a parent/guardian to accompany you.
Please wear a mask to the practice as you will need to have a face covering in the reception and waiting areas.
Please do not attend your appointment if you have symptoms or if you have been into contact with someone who has a new continuous cough, high temperature or a change/loss of smell and/or taste.
All aerosol generating procedures (AGP) will have an extra charge of £18 for extra PPE and Covid-19 precautions that are required to carry out treatments safely.
Please follow us on social media for more updates:
We thank you for your understanding and patience during this time and we look forward to seeing you all soon.