Have you been happy with the service that has been provided to you here at Portway?
At Portway Dental we are dedicated to providing dentistry to the highest of standards but there may be time when you feel this has not happened or there may be time where you feel we have excelled your expectations.
If in any way, you were dissatisfied or unhappy with the service you received from any member of the team, or treatment received, or you feel we went above and beyond your expectations, then please do not hesitate to inform us.
We have a complaints procedure drawn up to respond to patients’ grievances. We hope you will use it to allow us to look in to, and if necessary, correct any problems or mistakes that have been made.
Your feedback is always welcome to help us improve the service we provide to you. Please feel free to take part in the surveys we have below.
Registered patients only
Available 6pm-8pm weekdays
09.00am – 12.00pm weekends
09.00am – 12.00pm Bank Holidays
Portway Dental Practice
41a Portway
Frome
Somerset
BA11 1QS
Closed for lunch from 1-2pm
Closed for all Bank Holidays
Call Today on: 01373 454515
Out of hours emergency contact number: 07591 582375 (registered patients only)
Available 6pm-8pm weekdays
09.00am – 12.00pm weekends
09.00am – 12.00pm Bank Holidays
Email: frome@pds-health.co.uk
Friday 22nd December – Open as usual
Monday 25th December – Closed Christmas Day
Tuesday 26th December – Closed Boxing Day
Wednesday 27th December – Closed
Thursday 28th December – Closed
Friday 29th December – Closed
Monday 1st January – Closed Bank Holiday
Tuesday 2nd January – Open as usual
For Dental Emergencies during this period, including the bank holidays, please call 07591 582375.
We wish you all a very Happy Christmas and New Year.